Privacy Policy

Wira ("we", "us", "our") is a residential placement service operating in Kuala Lumpur, Malaysia. We are committed to handling personal information with care and in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy describes the personal data we collect, how we use it, and the rights you hold in relation to it. It applies to all clients, enquirers, and visitors to our website at wiramyx.biz.

Questions about this policy may be directed to: [email protected]

We collect personal data only when you provide it to us directly — through our enquiry form, by email, or by telephone. This may include:

• Full name
• Email address
• Telephone number (if provided)
• Correspondence and preferences shared during the search engagement

We also collect limited technical data through cookies and analytics tools when you visit our website, including your approximate location, browser type, and pages visited. See our Cookie Policy for full details.

Legal basis for processing: We process personal data on the basis of your consent (for enquiries and communications) and legitimate interest (for improving our service and website). For clients who enter into a formal service arrangement, processing is also necessary for the performance of that agreement.

Retention: Enquiry data is retained for up to 24 months. Active client records are retained for the duration of the service engagement and for five years thereafter, in accordance with Malaysian legal requirements.

Personal data provided to Wira is used solely for the following purposes:

• Responding to enquiries and conducting the residence search on your behalf
• Coordinating viewings, lease documentation, and formal tenancy processes
• Communicating updates relevant to your engagement
• Maintaining records required by Malaysian law

We do not use personal data for direct marketing without your express consent. We do not sell, rent, or share personal data with third parties for their own marketing purposes.

We may share limited information with property owners solely for the purpose of arranging viewings or formalising a tenancy — and only with your prior knowledge and consent.

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss. These include:

• Encrypted storage for digital records
• Access restricted to those directly involved in your engagement
• Secure communication channels for sensitive correspondence

In the event of a data breach that may affect your rights, we will notify you and the relevant authority in accordance with the PDPA within 72 hours of becoming aware.

Our website uses cookies for essential functionality, analytics, and preference management. You may control cookie use through the consent tool on our website or through your browser settings. Full details are available in our Cookie Policy.

Under the Malaysian Personal Data Protection Act 2010, you have the following rights in relation to your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Withdrawal of consent: Withdraw consent to processing at any time, where processing is based on consent.
• Objection: Object to processing carried out on the basis of legitimate interest.
• Complaint: Lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).

To exercise any of these rights, write to us at [email protected]. We will respond within 30 days.

Our website may reference external services. We are not responsible for the privacy practices of third parties and recommend reviewing their policies independently.

Our services are directed at adults aged 18 and over. We do not knowingly collect personal data from individuals under this age. If you believe we have inadvertently received such data, please contact us promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.